Blog

May 2016

BLK confirms their famous open warehouse mid-year sale

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On the first weekend of June (Saturday and Sunday 4th and 5th respectively) BLK Sport’s global headquarters at the Gold Coast (16-18 Kingston Drive) will open their doors to the general public.

Millions of dollars of stock will be drastically slashed, with selected ranges up to 60-70% off.

But coming through the door ready to stock up on your favourite BLK Apparel and certain professional team ranges isn’t all we are offering over the big weekend.

Showtime FX rider Robbie Marshall, with nearly 30 years riding experience and international recognition (including stunt work on the multiple Academy Award winning Mad Max movie) will be performing two shows throughout the morning.

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BLK Sport proud to be part of the AFL’s Indigenous Round

When our six AFL clubs – The Western Bulldogs, Gold Coast Suns, Brisbane Lions, Adelaide Crows, GWS Giants and the Richmond Tigers - asked us to collaborate on designing the jerseys, BLK Sport recognised the great honour to be part of the process.

Not only does the Guernsey acknowledge the many players who have worn Indigenous colours, but allows us to pay homage to the traditional owners of the land when the teams run out to represent Australia’s first peoples.

Before 1788 Australia was populated only by the Indigenous people of Australia - Aboriginal and Torres Strait Islanders.

In 1788 Aboriginal people inhabited the whole of Australia and Torres Strait Islanders lived on the islands between Australian and Papua New Guinea, in what is now called the Torres Strait. There were many different Aboriginal and Torres Strait Islander communities made up of people who spoke different languages with various cultural beliefs, practices and traditions.

Before 1788 there were approximately 700 languages spoken throughout Australia with an estimated population of 750 000 people. Today Indigenous people make up 2% of the entire Australian population (about 410 000 people). The number of Aboriginal people has changed since European settlement because of the effects of removal of people from traditional lands and the impact of cities and towns on 
Populations.

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BLK’s Fijian production facilities continue to overcome challenges

After providing an update last week regarding the status of our factory in Fiji, BLK can reveal further information in regard to the outstanding orders still to be processed.

With more boots on the ground in the Pacific, BLK has been working hard to complete outstanding orders while refining communication to give customers as many pathways as possible to ensure they get the answers they need.

The increased collaboration has been prominent throughout all levels of BLK.

Senior management are consistently briefing National Sales, State Managers, Customer Experience and Digital teams while our Global Distributors have direct communications lines to ensure answers are passed onto our customers with a speed beyond our normal operating standards.

Slowly but surely the many weeks of delay are being caught up, but unfortunately we are still far away from declaring “operation catch-up” a success.

Once orders have been processed and shipped BLK is giving clients real-time updates to further increase clarity.

Again, BLK offers sincere apologies to any of our partners or customers that continue to wait for our product.

Our customer service and social media teams are getting more accurate reports which is allowing us to pass on more detail to each and every customer all around the world.

This experience has touched all levels of our business and constant and thorough reviews are being undertaken to ensure that our response mechanisms exceed expectations.

From our user experience timeline through to the processes on the production floor, senior management have been working hard to learn from this experience and we are not shirking away from the simple fact – we still haven’t fulfilled many orders and 24-hour production cycles remain in place.

BLK knows that our performance has been well below what you expect and again offer our apologies and will continue to work with our customers to repair any damage that has been done.

We also appreciate that our sale cycles are frustrating those still waiting for finished product, as a business we are dealing with two fronts – continued catch up and the need to continue our day-to-day business.

However new orders won’t take preference, BLK’s major priority is to work through our critical lists and ensure those still waiting for product get it as soon as possible.

We thank you for your continued understanding and patience and look forward to turning this experience around for you with immediate priority.

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BLK Sport’s Fiji Factory now at full production

BLK Sport can now reveal that our main facility in Fiji is back at full production and our teams are working around the clock to meet all customer orders.

We are slowly working through our outstanding orders after productions lines were compromised with rolling blackouts and usual transport routes being closed.

On February 20th earlier this year Cyclone Winston, the strongest tropical cyclone in history to make landfall in the South Pacific, turned Fiji into a disaster zone.

Few locations were spared the wrath while tragically 44 people lost their lives.

The national state of emergency officially ended roughly two weeks ago and inclement weather – including gale force winds and flooding – has continued and as a consequence our company has been in catch up mode for the last two and a half months.

BLK Sport would like to offer unreserved apologies to any teams or players that have been affected as a consequence.

While the clean up continues around Fiji, BLK has numerous assets on the ground and has implemented 24-hour production cycles as we look to fulfil any and all outstanding orders.

BLK Sport takes pride in our personal touch and we know that our current timelines are far removed from our usual seals of excellence.

All of our customers are a priority and we must pass our thanks to all those who have offered their support and empathy over these draining two months.

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Boland Rugby signs with BLK for the 2016 season

BLK Sport is proud to announce that they have become the official apparel partner for South African rugby province Boland.

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